Valet Trash

Valet Trash Service for Apartments and Condos — Trash Caddie

Doorstep trash collection five nights per week for apartment, condominium and multifamily communities throughout Maryland, DC and Virginia. Locally owned and operated.

Locally owned and operated · Multifamily communities only · Serving Maryland, DC and Virginia

Quick Answers — Valet Trash Service

What is valet trash service?
Doorstep collection of bagged household waste from every participating unit, hauled to the community compactor by a uniformed team on scheduled nights. Call 443-214-8070.
How many nights per week?
Five nights per week is standard. Three-night schedules are available for smaller or lower-density communities. Call 443-214-8070.
Who is it for?
Apartment communities, condominium associations, townhome HOAs, student housing, senior living and mixed-use residential. Multifamily only. Call 443-214-8070.
How do we start?
Call 443-214-8070 or email info@trashcaddieco.com for a complimentary property walk and written service plan.

What valet trash service is

Valet trash service is doorstep waste collection for multifamily communities. Instead of every household walking bags to a shared dumpster on their own schedule, a professional team collects from every participating unit on set nights and moves the waste to the compactor in a single organized round. It is the same idea as any other managed amenity: replace hundreds of uncoordinated individual actions with one reliable service.

For a property manager, that shift changes the character of the community. Waste stops appearing in breezeways at random hours. The dumpster pad stops filling unevenly. Residents stop propping stairwell doors while carrying bags. And the office stops fielding the daily stream of complaints that comes from a system built on the assumption that every resident will handle waste correctly, every night, forever.

Trash Caddie provides valet trash service to apartment, condominium and multifamily communities throughout Maryland, Washington DC and Virginia. We are locally owned and operated from Annapolis, Maryland, and the people who plan your route are the people who answer your phone calls.

How valet trash works for multifamily communities

The round runs after most residents are home and before the property goes quiet, which is why service typically begins in the early evening. Our crews work building by building on a mapped route so nothing is skipped and nobody is guessing which stack was covered. Completion is confirmed for the management office the same night.

Route design matters more than most vendors admit. A garden-style community with exterior breezeways, a mid-rise with interior corridors and one service elevator, and a townhome community with narrow interior streets each require a different plan. We design the round around the property during the walk, not afterward.

  • Residents place properly bagged trash outside their door on collection nights during the set-out window
  • The Trash Caddie team collects from every participating door on the route
  • All waste is hauled to the community compactor or dumpster
  • Breezeways, corridors and stair landings are swept for stray bags and spills
  • Five nights per week is the standard schedule, with three-night options available

Benefits for property managers

Managers do not buy valet trash because they like waste logistics. They buy it because the alternative consumes staff time, damages curb appeal and generates complaints that end up in reviews. A documented nightly round converts an unpredictable daily problem into a fixed line item with a named contact and same-day issue resolution.

  • Resident amenity that attracts and retains tenants
  • Reduces dumpster overflow and weekend compactor pressure
  • Eliminates hallway and breezeway trash odors
  • Reduces pest complaints tied to loose bags and spills
  • Improves property appearance for tours and photos
  • Reduces HOA and community code violations

Benefits for residents

Residents experience valet trash as one of the few amenities that improves an ordinary evening. It removes a chore that is worst exactly when it is least convenient: late, dark, raining, or with a child or a dog in tow. That is why it consistently rates well in satisfaction surveys even among residents who never mention it during a tour.

  • Never carry trash across the property to a dumpster
  • Convenient doorstep service on every scheduled night
  • Clean hallways, breezeways and common areas
  • Pet-friendly service with dog waste bags available
  • A community that visibly looks cared for

Benefits for property owners

Owners evaluate amenities on whether they hold rent, hold residents and protect the asset. Valet trash does all three without capital expense. Common areas stay presentable between make-readies, maintenance teams spend fewer hours cleaning up after other people's waste, and the property presents better in the moments that determine whether a prospect signs.

  • Adds NOI through a marketable, low-overhead amenity
  • Serves as a resident retention tool at renewal
  • Reduces maintenance complaints and staff cleanup hours
  • Supports leasing with an amenity that shows on every tour
  • Protects asset appearance in photos, reviews and inspections

How Trash Caddie is different

National valet vendors run on scale. We run on proximity. When a community in Annapolis, Arlington or Northeast DC calls with a gate code change or a missed unit, they are not filing a ticket into a queue — they are calling the company that plans the route. That difference shows up in how fast problems get fixed, which is the only measure of a service like this that matters.

  • Professional uniformed team, never anonymous labor
  • Reliable rounds — routes are planned so nights are not missed
  • Locally owned and DMV based, operating from Annapolis, Maryland
  • Simple setup for managers with rollout materials included
  • Transparent service with nightly confirmation and monthly reporting

Who we serve

Trash Caddie serves multifamily communities only. We do not offer single family residential collection, and that focus is deliberate. Every element of the service — crew training, route mapping, resident materials, reporting — is designed for shared buildings and shared infrastructure.

  • Apartment complexes, garden-style through high-rise
  • Condominium communities and associations
  • Townhome communities under HOA governance
  • Student housing with heavy turnover cycles
  • Senior living and age-restricted communities
  • Military and contractor housing communities
  • Mixed-use residential above ground-floor retail

How to get started

Complimentary property walk and assessment

We walk the community with you, count units and doors, review compactor and dumpster placement, note access constraints and identify the buildings that generate the most waste pressure. There is no charge and no obligation.

Custom service plan

You choose the service nights and we document scope, route, access, escalation path and start date in a straightforward agreement. Communities with bulk or pet waste pressure can bundle those services under the same agreement.

Resident rollout support

We provide door hangers, a resident FAQ, set-out instructions, move-in packet inserts and email templates so your team is not writing notices from scratch. Clear rollout is the single biggest predictor of a smooth first month.

Ongoing account management

You get a named contact, same-day resolution on missed units, monthly service summaries and an annual plan review. Call 443-214-8070 or email info@trashcaddieco.com to schedule your property walk. Trash Caddie is locally owned and operated.

Frequently Asked Questions

How does valet trash work for residents?

Residents place properly bagged household trash outside their door during the set-out window on scheduled service nights, typically in the early evening. Our uniformed team walks every building, collects from each participating unit, and carries the waste to the compactor or dumpster. Residents never carry bags across the property, and nothing sits outside overnight.

What are the standard service nights?

Most communities run Sunday through Thursday, five nights per week, which matches how households actually generate waste and keeps weekend compactor pressure down. Three-night schedules are available. We recommend a schedule after the property walk based on unit count, building type and compactor capacity.

Do residents need special containers?

Container programs are optional. Some communities provide each participating unit with a branded valet container and liner bags, which keeps corridors tidy and reduces bag failures. Others prefer a bag-only program. We will explain what each option requires from residents and what it means for your rollout.

What if a resident leaves out too much or the wrong items?

Overloaded set-outs, loose unbagged waste, hazardous materials and oversized items are tagged and reported to the management office rather than left as a mystery. Bulk items are handled through our bulk trash removal service. Clear resident materials at rollout prevent most of these situations before they start.

How is a missed unit handled?

Report it to your account contact or call 443-214-8070 and we resolve it the same day. Every miss is logged and reviewed against the route record so the same door is not missed twice. We treat transparency on the rare miss as part of the service.

Does valet trash reduce pest and odor complaints?

Consistently, yes. Most pest and odor problems trace back to bags sitting in breezeways, overloaded dumpster pads and waste left outside overnight. A nightly round removes the source before it becomes an issue, and pairing valet trash with trash can cleaning addresses the residue that keeps odor around after the waste is gone.

Is valet trash a good amenity for leasing?

It is one of the most cost-effective amenities in multifamily. It requires no construction, no downtime and no square footage, it improves daily life for every resident, and it shows up immediately in tours and resident surveys. Leasing teams typically list it alongside package lockers and pet amenities.

How do we get started with Trash Caddie?

Call 443-214-8070 or email info@trashcaddieco.com. We schedule a complimentary property walk, count doors, map routes, then return a written plan with scope, schedule and start date, plus the full resident rollout package. Trash Caddie is locally owned and operated from Annapolis, Maryland.

Contact Trash Caddie

Request a Quote

Tell us about your community and we will schedule a complimentary property walk. Every request is routed to info@trashcaddieco.com. Prefer to talk? Call 443-214-8070.

Ready to take trash off your residents' hands?

Request a quote or schedule a property walk. We will map your routes, size the service to your community and hand your team a plan.

Call 443-214-8070 or email info@trashcaddieco.com — locally owned and operated.

Get a Quote